2. Test and Measure all
of your advertising – make sure you know that it’s working for you. Ask new
customers where they heard about your business. If you asked your last 10
customers and none of them mentioned your advertising, go back to step 1 and
stop doing it! If 8 of your last 10 customers came to you because of that ad,
then make it bigger, do it more often or put it in more publications – it’s
working for you.
3. Understand
why
you’re advertising. If you’re a small firm, please don’t be led to believe that
it’s all about ‘getting your name out there’. It really isn’t. Advertising for
most, if not all, small firms should be directly and distinctly written to
create an immediate response. Brand advertising is for the likes of Coca Cola
and MacDonalds. You want someone to read your ad and do something (preferably
contact you immediately). This is what is known as direct response marketing
and it is what the smart companies are doing. What Coca Cola are doing is
sustaining a particular image around their brand. Your brand is most likely
you. Use your advertising to gain a direct response, then, once you are in
contact with the prospective client, you will build the image that you want for
your firm.
Some
other fundamentals of advertising:
Always
think about the customer when writing the ad. Are they really interested in how
long you’ve been established? Should your company name really be the first
thing they read? In my opinion, the first line of any ad should be written to
entice them to read further. You want them to read the ad, decide they need
your services and contact you and the ad should be written in that order.
If
you’re buying advertising, always ask for a right hand page as close to the
front of the publication as possible. Flick through a magazine yourself, the
ads on the right hand (odd numbered) pages are the most visible. If someone is
trying to sell you advertising, always use this as part of your negotiations.
Don’t
think that the price they offer you for a page is what you should pay. Talk
about discounts with the sales person. If you’re not absolutely convinced, be
prepared to walk away and tell them that you would buy the ad, but not at that
price. Most publications have space to fill just before they go to print and
you may well find that the salesperson comes back to you with a better offer
then.
And
finally, please look at other ways of marketing as well as advertising. If an
ad isn’t working for you, pull it and spend the money elsewhere, in E-mail
marketing, making changes to your website to make it more effective, sales
training or even buying in telemarketing, targeted direct mail, business networking or any of the many
forms of marketing that are out there.
I
really hope this helps you, if you have any questions, please do E-mail me,
Stefan Thomas of Real Marketing at stef@noredbraces.co.uk