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					  <title><![CDATA[Call Center, Satisfied?]]></title>
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					  <description><![CDATA[Call Center, satisfied? Call Center’s main responsibility is to take inbound and outbound calls. They need to meet the metrics of their respective clients as well as for their customer’s satisfaction experience.]]></description>
					  <author>no@spam.com (Sheley Homes)</author>
					  <pubDate>Sun, 18 Nov 2007 04:21:36 MST</pubDate>
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